This policy explains how Hex Settlers (the “Service”) handles information when you use the browser game or its desktop wrapper.
During beta testing, we record aggregate page visits, referral source tags supplied in links, account onboarding milestones, tutorial and game starts/completions, connection drops, and counts of browser errors. We store pseudonymous hashes for unique visitor and account statistics; we do not store IP addresses in this beta analytics archive. A browser identifier and a campaign referral tag can be stored locally for up to 30 days to attribute invitations to sign-ins. Beta analytics are retained for about 90 days.
If you voluntarily submit a bug report or suggestion, the message and optional reproduction steps are saved along with the game version, device category and current game room code. Reports are also emailed automatically to our support mailbox, support@hexsettlers.org, using our transactional email service. An administrator can review and mark reports resolved. We retain the latest 300 reports in the game dashboard; copies delivered to the support mailbox are subject to that mailbox’s retention settings; do not include passwords, personal or sensitive information in a report. Participants may earn a public Founding Playtester profile badge when they complete a game or submit feedback, while the first 150 awards remain available.
We use this information to authenticate players, run multiplayer rooms, restore interrupted games, display history and leaderboards, deliver user-selected content, prevent abuse, diagnose failures, and improve gameplay and AI behavior. We do not sell personal information or use it for targeted advertising.
Account and aggregate-stat records remain until the operator removes them. The Service keeps a bounded completed-game history and recoverable active-room snapshots; disconnected rooms may be removed after an inactivity period. Hosting backups can retain older copies for a limited time. Neural AI parameters and aggregate training metadata do not intentionally contain account credentials.
An HTTP-only, same-site cookie maintains your login. Browser local storage holds interface preferences, audio settings, custom content preferences, and the last room code. Older releases stored a session token in local storage; the current client migrates that token into the protected cookie and removes the local copy.
Information is disclosed only as needed to operate the Service, comply with law, protect users or the Service, or complete a business transfer. Hosting, networking, source-distribution, and desktop-release providers may process technical data under their own terms.
You can log out to revoke the current browser session, avoid sending chat or custom content, and clear local browser storage. Contact the Service operator to request access to or deletion of account information, subject to applicable legal and security requirements.
The Service is not directed to children under 13. Do not use it if local law requires you to be older without parental permission. Information may be processed in the United States or wherever the hosting provider operates.
We may update this policy and will revise the date above. Questions or privacy requests may be sent to support@hexsettlers.org.